Chapter 14: Legacy Integration Voice Mail Integration
ShoreTel 8 Planning and Installation Guide 199
Step 2 Enter a Name for the user group in the Name field.
Step 3 In the Simplified Message Desk Interface Mode drop-down window, select
ShoreTel Voice Mail from the list.
Step 4 Click the Save button to store your changes. an Individual User
After creating the user group, you can create user profiles for the legacy PBX users. To do
so, follow the procedure below:
Step 1 With ShoreWare Director still open, click on the Users link to expand the list.
Step 2 Click on the Individual Users link.
Step 3 In the Add new user at site field, select the server where you configured the
ShoreTel voice mail for the PBX link device.
Step 4 Click the Go link to display the Edit User window, shown below.
Step 5 Enter a name for the user in the First Name and Last Name fields.
Step 6 In the License Type drop-down menu, click on the arrow-button and select
Mailbox-Only. The user is located on the legacy system and thus, he or she
does not require a ShoreTel extension.
Step 7 In the User Group drop-down menu, click on the arrow-button and find and
select the name of the user group you just created.
Figure 14-10 Creating a user record for a legacy user
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