ShoreTel 8 Planning and Installation Guide 249
C
HAPTER
19
Cut-Over
This chapter provides the requirements and other information for implementing the cut-
over from your existing telephone system to the ShoreTel 8 system.
19.1 Checklist
You must complete the following tasks before proceeding to the next chapter:
19.2 Cut-Over Requirements
As cut-over approaches, you should review and confirm your plan, assemble the cut-over
tools, and line up resources to support the cut-over.
19.2.1 Cut-Over Worksheet
The cut-over worksheet is used by the installer during the cut-over to move all end-users
from the old system to the new. It is extremely important that the cut-over worksheet be
prepared before the cut-over begins. You can use the cut-over worksheet at the end of this
chapter to document all new and existing connections. A soft copy of this form is available
in a planning and installation workbook from ShoreTel. Make copies as necessary.
Use a pencil when preparing the cut-over worksheets, to allow for changes that may occur
during the cut-over.
19.2.2 New Trunks
New trunks should be installed before cut-over. This allows time for them to be terminated,
configured, and tested with the ShoreTel 8 system.
Task Owner Status
Confirm your telephony service orders with the telephone company.
Ensure that all end-user reference guides are distributed.
Make a copy of the site’s floor plan.
Schedule your cut-over support.
Test all telephones and telephone lines.
Test the call flow, auto-attendant, and other services.
Confirm that cut-over coverage has been assigned and scheduled.
Table 19-1 Cutover Checklist
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