Software and Feature Support Chapter A: International Planning and Installation
262
The following items below refer to the columns in the Table A-1:
Dialing Plan: Refers to Dialing Plan support for each country (binary value)
Language: Refers to language packs. See “Language Packs” on page A-3 for more
information
PCM: Refers to support for in Personal Call Manager for one of the spoken local
languages
Local OS: Refers to support for Director for one of the spoken local languages
Local Partner: Refers to whether or not a ShoreTel office/representative resides in a
given country
Contact Center: Refers to whether or not Contact Center has been localized
(binary value)
Conf. Bridge: Refers to whether or not Conference Bridge has been localized
(binary value)
Analog CID: Refers to support for Caller ID for analog trunks. See “Analog Caller
ID Support” on page A-7 for more information on Caller ID
Fax and Modem Conn.: Refers to whether or not fax and modem functionality
have been fully tested in a given country
Malaysia
Mexico
Netherland
Norway
New Zealand
Pakistan
Portugal
Singapore
Spain
Sweden
Switzerland
United Arab
Emirates
a. = Fully available
= Available with caveats (e.g. beta support, support for only one of many local
spoken languages, etc.)
= Not available
Dialing
Plan Lang. PCM
Local
OS
Local
Partner
Contact
Center
Confer.
Bridge
Analog
CID
Fax &
Modem
Conn.
Table A-1 International Availability (Software and Features)a
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