Installing Call Manager on WTS or Citrix Platforms Chapter E: ShoreWare Clients on Citrix and Windows
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Step 7 Navigate to the directory where the “TspInstall.exe” file was copied and run the
TSPinstall utility as shown in Figure E-1. Make sure you substitute the correct
hostname or IP address of the Headquarters instance of ShoreWare Server. The
syntax of the command is:
TSPinstall -i StServer <HQ servername>
Step 8 Return to the Windows Control Panel and open the Phone and Modem
Options>Advanced tab.
Step 9 Click on the ShoreTel provider and click Configure to display the ShoreTel
Remote TSP dialog box, as shown in Figure E-3.
Step 10If the ShoreTel Remote TAPI Service Provider has a connection to the
ShoreWare Server, the ShoreTel Remote TSP dialog box appears as shown in
Figure E-4.
Figure E-4 shows an error message in the Provider Status field and has blanks
for the Server Name and Login fields. This indicates a null instance of ShoreTel
Figure E-1 Phone And Modem Options, Advanced tab
Figure E-2 TSPInstall Command Line
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