Chapter 2: System Overview ShoreTel IP Phones and Devices
ShoreTel 8 Planning and Installation Guide 27
Six custom buttons that can be programmed for extension monitoring, speed dial,
and other functions. Note that the top-most button is reserved for line appearance.
(Each “button” is a tri-color LED-enabled hard key and has an associated 6-
character label on the LCD.)
Eight function keys (Voice Mail, Transfer, Options, Conference, Directory,
Intercom, Redial, Hold)
InstaDial functionality, in which calls are automatically transferred after digit
collection stops and a configurable timeout period has expired
Automatic Off-Hook Preference that lets users select which audio path (speaker,
headset, wireless headset) is auto-activated when calls are sent or received
Ethernet Switch port for connecting a PC to the back of the phone
Support for basic media encryption for calls inside a ShoreTel network
Support for two-line caller ID display feature, which displays the caller name and
number on two separate lines for in-coming calls and outbound calls
Ability to load custom ring tones in .wav file format
Built-in handset lifting functionality to support certain Plantronics wireless headset
models
2.11.9 ShorePhone-IP530
The ShorePhone-IP530 is designed for professional users. Key features include:
Three-line display for call information
Backlit display
Caller ID display for up to three calls simultaneously
Monitoring for up to two extensions
Eight function keys
Four soft keys
Ethernet Switch port for connecting a PC to the back of the phone
InstaDial functionality in which calls are automatically transferred after digit
collection stops and a configurable timeout period has expired
Automatic Off-Hook Preference that lets users select which audio path
(speakerphone or headset) is auto-activated when calls are sent or received
Support for basic media encryption for calls inside a ShoreTel network
Support for programmable buttons and extension monitoring
Support for two-line caller ID display feature, which displays the caller name and
number on two separate lines for in-coming calls and outbound calls
Ability to load custom ring tones in .wav file format
2.11.10ShorePhone-IP560
The ShorePhone-IP560 is a high-end phone designed for executives, assistants, and
operators who handle high call volumes and share call flows with other users. Key features
include:
Caller ID display for up to six calls simultaneously
Backlit display
Monitoring support for up to five extensions
Eight function keys
Four soft keys
Ethernet Switch port for connecting a PC to the back of the phone
InstaDial functionality in which calls are automatically transferred after digit
collection stops and a configurable timeout period has expired
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