Chapter 5: Trunk Planning and Ordering Ordering Telephone Service
ShoreTel 8 Planning and Installation Guide 65
5.6.2 T1 Service
Use the T1 Telephone Service Order form (Figure 5-2) to order T1 trunks. Note the
following about T1 service:
Caller ID Name and Number are supported on loop-start trunks.
ANI is supported on wink-start trunks.
ANI on wink-start trunks must be delivered as *<ANI>*<DNIS>*.
A channel service unit (CSU) is built into the voice switch.
5.6.3 T1 PRI Service
Use the T1 PRI Telephone Service Order form (Figure 5-3) to order T1 PRI trunks. Note
the following about T1 PRI service:
Caller ID Number is supported on T1 PRI trunks. (Caller ID Name is supported in
NI-2 configured trunks.)
A channel service unit (CSU) is built into the voice switch.
5.6.4 Ordering Service
When you order service, be sure to do the following:
Figure 5-1 Telephone Service Order Form—Analog Trunks
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