34 Planning and Installation Guide ShoreTel 14
Planning and System Design System Capacity
2
BHCC/system without
reports during business
hrs
Very Large
HW=100k /Large
HW = 50K / Med
HW =2 5K /Small
HW = 5K
See Server HW specs for size & traffic
considerations
BHCC/system with
reports during business
hrs
Very Large
HW=10k /Large
HW = 5K / Med
HW = 1K / Small
HW = not
recommended
See Server HW specs for size & traffic
considerations
Max # of PCM's in WG
server
300
Paging Groups
Paging Groups (total) 300/system
Paging Group Members 300/system
Max # of simultaneous
pages
100/server
Account Code
Account Code (per
system)
100,000/ system)
Call Detail Record
Storage 1.5 GB
(MySQL has a
capacity of 64TB)
500,000 workgroup calls, OR
1.5 million extension-to-extension calls, OR
1.0 million combined call records
Implementing a database of this size typically
requires 4.0 GB of disk space, including disk space
for the main database (1.5 GB), the archive
database (1.5 GB), and temporary space required
to generate reports (1.0 GB).
ShoreTel Communicator
ShoreTel Communicators
(total)
10,000
ShoreTel Communicators
(per server)
1,000
Personal 10,000
Professional 10,000
Workgroup Agent 300
Table 8: ShoreTel System Capacity(Continued)
Component Capacity Notes
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