CHAPTER
ShoreTel IP Phone 480/480g User Guide 32
2.
Customizing Your Phone
This chapter provides instructions for customizing your ShoreTel IP Phone 480/480g. It contains the
following information:
Overview of Customizing Your Phone....................................................................... 33
Configuring Programmable Buttons .......................................................................... 33
Understanding Availability States.............................................................................. 34
Changing Your Active Availability State .............................................................. 35
Specifying Options for Availability States............................................................ 35
Changing Your Automatic Off-Hook Preference........................................................ 36
Selecting a Headset Type ......................................................................................... 37
Changing the Ringtone ............................................................................................. 38
Changing the Time Zone of Your Phone ................................................................... 38
Customizing the Phone’s Audio Settings .................................................................. 39
Enabling Hearing Aid Compatibility........................................................................... 40
Enabling Simultaneous Ring ..................................................................................... 40
Enabling Handsfree Mode to Suppress Dial Tone for Off-Hook Headsets................ 40
Modifying the Workgroup Agent State....................................................................... 41
Enabling or Disabling Simultaneous Ringing on Additional Phones ......................... 42
Moving a Call to Another Phone ............................................................................... 42
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