Using Voicemail Using Mailbox Options
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ShoreTel IP Phone 480/480g User Guide 66
4. Press 2 to restore the deleted message and save it.
Removing Deleted Messages
1. Log in to voicemail.
2. From the voicemail Main Menu, press 7 to access mailbox options.
3. Press 8 to remove deleted messages.
4. Press one of the following options:
To confirm removal of deleted messages, press 1.
To cancel removal of deleted messages, press *.
Enabling or Disabling Automated Call Handling in Outlook
1. Log in to voicemail.
2. From the voicemail Main Menu, press 7 to access mailbox options.
3. Press 9.
4. To enable or disable Outlook automated call handling, press 1.
Enabling or Disabling a Notification Profile
1. Log in to voicemail.
2. From the voicemail Main Menu, press 7 to access mailbox options.
3. Press 9.
4. Press 2.
5. Choose one of the following options:
Enter the number of the new notification profile.
To cancel, press #.
Changing the Workgroup Agent State
You can change the workgroup agent state directly from your phone or through the voicemail system.
If a workgroup agent state is active on your phone, your phone displays an icon to indicate which state
is currently active. For the workgroup agent state icons and descriptions, see Table 1 on page 18.
1. Log in to voicemail.
2. From the voicemail Main Menu, press 7 to access mailbox options.
3. Press 9.
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