Chapter 9: Network Requirements and Preparation Planning and Installation Guide
ShoreTel 11.1 111
Switch Configuration
Control
TCP 21
FTP CTL - Boot
files
TCP 20
FTP DATA - Boot
files
TCP 21
FTP CTL -
Switch Boot
TCP 20
FTP DATA -
Switch Boot
UDP 67
DHCP
Server
Switch Maintenance UDP 162
SNMP
TRAP
IP Phone Call Control UDP 2727
MGCP
UDP 5554
BB to Phone
IP Phone Media Stream UDP 5004
RTP
[if dynamic
1024-65535]
UDP 5004
RTP
[if dynamic
1024-65535]
UDP 5004
RTP
[if dynamic
1024-65535]
UDP 5004
RTP
if dynamic
1024-65535]
IP Phone Configuration
Control
TCP 21
FTP CTL - Config
TCP 20
FTP DATA -
Config
ICMP PING
TCP 2
FTP CTL - Config
TCP 20
FTP DATA -
Config
ICMP - PING
UDP 5004 RTP
[if dynamic 1024-
65535]
UDP 67
DHCP
Server
UDP 123
SNTP
Desktop Call Control TCP 1024-65535
MS RPC - Remote
TAPI
TCP 1024-65535
MS RPC - Remote
TAPI
Desktop Configuration
Control
TCP 5440
CSIS
TCP 80 HTTP
Web client,
Online help
TCP 5440
CSIS
Desktop RPC
Connection
Negotiation
TCP 135 MS RPC
Port Mapper
TCP 135 MS RPC
Port Mapper
SoftPhone Call Control UDP 2727
MGCP
SoftPhone Media Stream UDP 5004
RTP
[if dynamic
1024-65535]
UDP 5004
RTP
[if dynamic
1024-65535]
UDP 5004
RTP
[if dynamic
1024-65535]
UDP 5004
RTP
[if dynamic 1024-
65535]
UDP 5004
RTP
[if dynamic 1024-
65535]
SoftPhone Configuration
Control
TCP 80
HTTP
DVM
Server
Call Control TCP 1024-
65535
RPC - NCC
UDP 2427
MGCP -
Media proxy
UDP 5440
Location
Service
UDP 5441
Call Control
UDP 5443
Bandwidth
Manager
UDP 5445
Admission
Control
TCP 1024
65535
Remote
TAPI
TCP 1024-65535
MS RPC - DTAS/
TMS
TCP 5441
Call data
UDP 5440
Location Service
UDP 5441
Call Control
UDP 5443
Bandwidth
Manager
UDP 5445
Admission
Control
UDP 5446
DRS keepalive
TCP 1024-65535
MS RPC - DTAS/
TMS
TCP 1024-65535
MS RPC - DB
access
TCP 5441
Call data
UDP 5440
Location Service
UDP 5441
Call Control
UDP 5443
Bandwidth
Manager
UDP 5445
Admission
Control
UDP 5446
DRS keepalive
Originating
Device Traffic Type
Destination Device
Switch IP Phone Desktop SoftPhone DVM Server
HQ/Director
Server Other
Table 9-3 Port Usage
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