ShoreTel 11.1 137
The information in this chapter helps you determine the specific hardware and software
requirements for your main and distributed ShoreWare servers.
Review the following server requirement topics before proceeding to the next chapter:
The following recommendations will assist you in procuring and installing your ShoreWare
Use a dedicated server for the ShoreWare server. The ShoreWare server provides
voice mail, automated attendant, workgroups, and call detail recording, as well as
desktop call control services. These are all business-critical applications that
should run on a dedicated server.
ShoreTel does not support installation on a virtual server (such as VMware) as real-
time voice applications such as voicemail may not have adequate system resources.
ShoreTel does not support the ShoreWare server for use as a Domain Controller.
Select a server from a reputable manufacturer. Servers from clone manufacturers
are not recommended for business-critical applications.
ShoreWare Call Quality Monitor (CQM) is software that diagnoses network issues
that may result in VoIP stability problems. Call Quality Monitor can be installed on
the same server as ShoreWare Headquarters or Distributed Server.
— When installing the CQM on the same device as a Headquarters Server, the
ODBC drivers supplied with CQM should not be installed.
— When installing the CQM on the same device as a Distributed Server,
installation of the ODBC drivers supplied with CQM is required to assure
proper CQM operation.
❑Hardware Requirements page 138
❑Hard Disk Space Utilization page 138
❑Software Requirements page 139
❑Software Installation page 139
❑Additional Considerations page 141
Table 10-1 Server Requirements Checklist