Chapter 12: Planning Applications and Services Planning and Installation Guide
ShoreTel 11.1 181
ShoreTel, Inc. does not warrant or represent that your use of call monitoring or recording
features of the software will be in compliance with local, state, federal or international laws
that you may be subject to. ShoreTel, Inc. is not responsible for ensuring your compliance
with all applicable laws. Before configuring the call recording feature, you may wish to
consult with legal counsel regarding your intended use.
12.14.7Make Me Conferencing
The ShoreTel system allows up to six callers to participate in a conference call. To use the
make me conference feature, you need one of the following IP phones: ShorePhone-IP110/
115/212k/230/530/560/560g, and the proper Class of Service must be configured in
ShoreWare Director. If you do not have an IP phone, the feature can also be used from the
soft button “join” on an analog phone, in conjunction with ShoreTel Communicator. The
conference ports must also be reserved on the ShoreGear switch.
The Make Me conference feature does not require a ShoreTel Conference Bridge.
12.15 ShoreGear Converged Conference Bridge
Before you connect and boot the conference bridge, you must allocate 12, 24, 36, 48, or 96
IP ports on ShoreGear voice switches using ShoreWare Director. For more information, see
the ShoreTel Administration Guide.
Next, determine the IP addresses that will be assigned to the conference bridge, and note
the identified IP address assignments in your installation plan.
The bridge must have one IP address statically assigned for each port supported by the
bridge. This requires you to identify 12, 24, 36, 48, or 96 IP addresses in blocks of 12
consecutive address according to the licensed capacity of your conference bridge.
Additionally, the bridge itself must be assigned a single static address for management and
12.15.1Dialing the Conference Bridge
To provide an extension for users to “dial into” their conference calls, the conference bridge
requires a single number (extension) in your dialing plan. This extension is assigned to the
first port of the bridge. Internal users reach the conference bridge and their conference calls
by directly dialing the extension assigned to the first port. The extension is configured to
distribute calls to available ports, which eliminates the need for users to dial directly into a
specific port or phone number.
External callers are provided access to the bridge by configuring the appropriate trunks to
be directed to the bridge. You can configure one or more of the following options:
Callers can reach the bridge through a trunk that directs all calls to the conference
bridge extension. In this case, the number that external users call is the trunk’s
The conference bridge extension can be associated with a number in your system’s
DID or DNIS range to provide direct dialing to the conference bridge. In this case,
the number that users call is the DID number assigned to the conference bridge.
Callers can reach the bridge by selecting the appropriate option from the system
auto-attendant. In this case, the access number for the bridge is the number of the