Planning and Installation Guide Chapter 13: Desktop Requirements
184
13.3 Hardware Requirements
Computer Hardware requirements for running ShoreTel Communicator depend on the
ShoreTel Communicator version and the video call resolution. Table 13-2 displays the
recommended configuration for computers running ShoreWare ShoreTel Communicator.
a.Disc space requirement is for installation on a system without .NET Framework installed
previously. Once installed, Communicator requires less than 100 MB disc space.
b.Lists ShoreTel Communicator memory requirements during normal operation. When
running other office applications on the PC in addition to Communicator, memory
recommendations are 512 MB (XP) or 1 GB (Vista).
ShoreTel Communicator Version Processor XP and Vista Processor Windows 7 Max Presence Load
Communicator with Personal Access Pentium 3 – 800 MHz Pentium 4 - 1.6 GHz No Presence supported
Communicator with Professional
Access
Pentium 4 - 3.0 GHz
with HT or Dual Core
1.6 GHz
Pentium 4 - 1.6 GHz 1 Event/Second
Communicator with Agent, Supervisor,
Operator Access
(<40 extension presences)
Pentium 4 - 3.0 GHz
with HT or Dual Core
1.6 GHz
Pentium 4 - 3.0 GHz
with HT or Dual Core
1.6 GHz
1 Event/Second
Communicator with Agent, Supervisor,
Operator Access
(<500 extension presences)
Dual Core 1.6 GHz Dual Core 1.6 GHz 1 Event/Second
All Versions, VGA Video Dual-Core 1.6 GHz Dual-Core 1.6 GHz 1 Event/Second
All Versions, XGA Video Core 2 Quad 2.4 GHz Core 2 Quad 2.4 GHz 1 Event/Second
Table 13-2 Client Device Hardware Requirements
Commu nicator Version
DiscaRAMbA v ailab le
RAM
 XPVistaVistaW7XPVistaW7XPVistaW7
Communicator with
Personal Access
1GB1GB 1GB 1GB 1GB 2GB 2GB 100
MB
100
MB
150
MB
Communicator with
Profes sional Access
1GB1GB 1GB 1GB 1GB 2GB 2GB 150
MB
150
MB
250
MB
Communicator with
Agent, Supervisor,
Opera tor A ccess ( <40
extension presence)
1GB1GB 1GB  1GB1GB2GB2GB150
MB
150
MB
250
MB
Communicator with
Agent, Supervisor,
Opera tor Access (<500
extension presence)
1GB1GB 1GB  1GB1GB2GB2GB150
MB
150
MB
250
MB
All Versions, VGA Video 1GB1GB 1GB 1GB 1GB 2GB 2GB 150
MB
150
MB
250
MB
*All Versions, XGA
Video
1GB2GB 2GB 2GB 1GB 2GB 2GB 150
MB
150
MB
250
MB
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