Chapter 13: Desktop Requirements Planning and Installation Guide
ShoreTel 11.1 187
navigates to the Options and Preferences Dialog menu and selects the Outlook option.
Users need to quit Outlook to install the plug-in.
Note: Once the plug-in is installed, it is not necessary to restart the computer.
Figure 13-1 ShoreTel Communicator Options - Outlook Install
13.4.3.3 Outlook Call Handling Modes
ShoreTel now supports a simple drop down list located in the ShoreTel Ribbon Group of
the Appointment Ribbon. A new ShoreTel Ribbon Group is added to the Appointment
Ribbon. This ribbon group will contain the call Call Handling Mode menu.
Figure 13-2 Microsoft Plug-in - Call Handling Modes Drop down
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