Chapter 1: Getting Started Planning and Installation Guide
ShoreTel 11.1 21
Phase 5: Installation Readiness Review
Participate in the Phase 5 conference call
Upgrade desktops, if necessary, and ensure readiness for Client software installation
Notify users of the ShoreTel system implementation
Verify telephone trunk lines are installed and tested
Verify conference bridge is installed
Configure on-hour and off-hour schedules for Auto-Attendant menus and Workgroups
Configure your Workgroups
Configure your Auto-Attendant menus
Script and record all Auto-Attendant and department voice mail greetings
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