Planning and Installation Guide Chapter 15: Legacy Integration
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In some cases, this feature must be purchased separately from Avaya/Lucent.
15.13 Administration and Configuration
15.13.1Tie Trunk Configuration
The following summary describes the administration and configuration of the digital trunk
for connecting the ShoreTel system to the legacy system.
15.13.2Services Summary
Before starting, a summary of the required configuration should be made based on the
required services in the interface.
15.14 Trunk Configuration
The following steps describe how to configure the trunk for integrating the legacy PBX and
the ShoreTel system. Some steps are optional depending on the types of services desired as
summarized above.
To create a new trunk group
Step 1 In the ShoreWare Director, select Trunk Groups from the navigation frame to
open the Trunk Groups list page.
Desired Service Required Configuration
Extension-to-Extension Calling Enable inbound services on the trunk.
Direct inbound calls using extension routing to the ShoreTel extensions.
Enable off-system extensions.
Define off-system extension range to match extensions on the remote PBX.
Inbound Trunks on Remote PBX Enable inbound services on the trunk.
Direct inbound calls using extension routing to the ShoreTel extensions.
Outbound trunks on the remote PBX enable outbound services on the trunk.
Configure any required access code for the trunk and the local area code for
the trunks connected to the remote PBX.
Configure the desired trunk services such as local, long distance, and so on.
Configure the dialing format and any required digit sequences that are to be
pre-pended to the dialed numbers.
Users require trunk group access rights to use the trunk for outbound calls.
Consolidated Long Distance Enable outbound services on the trunk.
Configure any required access code for the trunk and the local area code for
the trunks connected to the remote PBX.
Configure trunk services, such as long distance and international.
Configure the dialing format and any required digit sequences that are to be
pre-pended to the dialed numbers.
Users require trunk group access rights to use the trunk for outbound calls.
Table 15-6 Service Configuration Requirements
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