Planning and Installation Guide Chapter 17: Server Installation
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17.3.2 Existing DVS server hardware will not support the 64-bit
version of Windows Server 2008 (R2)
Step 1 Backup the existing ShoreTel data files
Step 2 Disable Distributed Database, if enabled
Step 3 Record the IP address, gateway IP address, netmask value and other network
parameters of the current DVS server
Step 4 Bring down the current DVS system and Install Windows 2008 R2 on new
hardware
Step 5 Set the network values on the new DVS server to match what was recorded
from the old server
Step 6 Prepare the new operating system with the necessary components (Application
Server Role Services, Web Server Role Services, SMTP Server, etc.
Step 7 Install ShoreTel 11 on the new platform
17.3.3 Existing HQ Server hardware will be upgraded to
Windows Server 2008 R2
Step 1 Disable Active Directoryand Distributed Database, if enabled
Step 2 Backup the existing ShoreTel data files
Step 3 Backup the existing ShoreTel databases
Step 4 Uninstall ShoreTell server software and remove the Shoreline Data and
ShoreWare Server folders
Step 5 Record the IP address, gateway IP address, netmask value and other network
parameters of the current server
Step 6 Upgrade the server platform with Windows 2008 R2 on the old server platform
(complete wipeout installation of Windows 2008 R2)
Step 7 Confirm the network values on the server match what was recorded from the
old server
Step 8 Prepare the new operating system with the necessary components (Application
Server Role Services, Web Server Role Services, SMTP Server, etc.
Step 9 Copy the Shoreline Data backup into the proper location
Step 10 Install ShoreTel 11 on the new platform
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