Planning and Installation Guide Chapter C: IP Phone Configuration
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To manually configure an operational ShorePhone from the keypad:
Step 1 With the phone on hook, press the MUTE key followed by 73887# (SETUP#).
Step 2 At the Password prompt, enter 1234, or the password provided by your system
administrator, followed by the # key.
The default password can be changed in ShoreWare Director. For more
information, see the ShoreTel Administration Guide.
Step 3 Enter the values listed in Table C-1 when prompted. Press # to advance to the
next settings or * to exit.
The phone downloads the latest bootROM and firmware from the ShoreTel
server and in the process, reboots several times. When the phone displays the
date and time, the boot and upgrade process is complete.
C.2 Displaying ShorePhone Settings
You can display the phone’s current IP parameters setting by entering a key sequence from
the phone’s keypad.
To display the phone’s IP parameter settings:
Step 1 With the phone on hook, press the MUTE key followed by 4636# (INFO#).
The phone will display the first two parameters.
Step 2 Press # to advance the display or * to exit. The phone will resume normal
operation after the last parameter has been displayed.
C.2.1 Resetting a ShorePhone
You can reset the phone by entering a key sequence from the phone’s keypad.
To reset the phone:
Step 1 With the phone on hook, press the MUTE key followed by 73738# (RESET#).
The phone will reboot.
Prompt Value
Clear All Values? Press #. (No)
DHCP= Press * to toggle to the “off” position and then press #.
FTP= Enter the IP address of your ShoreWare server. Press #.
MGC= Press #. (The phone obtains the address from configuration files on the ShoreWare server).
SNTP= Enter the IP address of your time server. Press #.
802.1Q Tagging=off Press #. Consult your network administrator before changing this value.
VLAN ID= Press #.
Country= Enter the country code (see Table 9-12 on page 124).
Language= Enter the language code (see Table 9-13 on page 125).
Save all Changes Press #. (Yes)
Table C-1 Configuration Values
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