Planning and Installation Guide Chapter G: Installing and Configuring Reverse Proxy Servers for ShoreTel
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The reverse proxy maps public IPs/ports on specific paths with internal IPs/ports and
paths. The data received by the Reverse Proxy is routed to the internal ShoreTel Services.
Each user must provision ShoreTel Communicator for iPhone with the appropriate reverse
proxy IP address/port.
For example:
User 1 is on HQ at 10.0.0.1
User 2 is on DVS at 10.0.0.2
Reverse proxy is 10.0.0.64 (64.0.0.1 internally) using ports 5500 and 5501
Reverse proxy for User 1 is on HQ could be configured by the administrator:
10.0.0.64:5500/authenticate mapped to 10.0.0.1:80
10.0.0.64:5500/cas mapped to 10.0.0.1:5447
10.0.0.64:5500/director2 mapped to 10.0.0.1:5449
Reverse proxy for User 2 is on DVS could be configured by the administrator:
10.0.0.64:5501/authenticate mapped to 10.0.0.2:80
10.0.0.64:5501/cas mapped to 10.0.0.2:5447
10.0.0.64:5501/director2 mapped to 10.0.0.2:5449
When setting up an account in ShoreTel Communicator, User 1 must use the reverse proxy
connection: 10.0.0.64 port: 5500 and User 2 must use the reverse proxy connection:
10.0.0.64 port: 5501.
A single reverse proxy server can be configured to provide services for multiple ShoreTel
Services.
In all cases, the IT administrator must make sure that the reverse proxy can be accessed
internally and externally.
Note: The reverse proxy configuration uses SSL. A valid SSL certificate signed by a root
certificate authority, such as Verisign, must be installed on the reverse proxy server for
communication over SSL to be secure.
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