Chapter 2: System Overview Planning and Installation Guide
ShoreTel 11.1 37
2.11.5 ShorePhone-IP230
The ShoreTel IP230 Phone is a full-featured yet inexpensive IP phone that is similar to the
ShoreTel IP210 phone, but with the added functionality of programmable buttons.
Key features include:
The IP230 has 3 custom buttons that can be programmed for extension
monitoring, speed dial, and other functions. Note that the top-most button is re-
served for line appearance. (Each “button” is an LED-enabled hard key and has an
associated 6 character label on the LCD.)
Eight function keys (Voice Mail, Transfer, Options, Conference, Directory,
Intercom, Redial, Hold)
InstaDial functionality in which calls are automatically transferred after digit
collection stops and a configurable timeout period has expired
Monochrome black and white display
Automatic Off-Hook Preference that lets users select which audio path
(speakerphone or headset) is auto-activated when calls are sent or received
Ethernet Switch port for connecting a PC to the back of the phone
Support for basic media encryption for calls inside a ShoreTel network
Support for two-line caller ID display feature, which displays the caller name and
number on two separate lines for in-coming calls and outbound calls
Ability to load custom ring tones in .wav file format
Built-in handset lifting functionality to support certain Plantronics wireless headset
models
2.11.6 ShorePhone-IP265
The new ShoreTel IP265 Phone is a full-featured yet inexpensive IP phone that is similar to
the ShoreTel IP230 phone but with an additional three programmable buttons (for a total of
six, as opposed to three on the IP230 model) and a color LCD display.
Key features include:
2.7-inch TFT-LCD Color display with backlighting
Ability to download and display a 24-bit .bmp “wallpaper” file
Six custom buttons that can be programmed for extension monitoring, speed dial,
and other functions. Note that the top-most button is reserved for line appearance.
(Each “button” is a tri-color LED-enabled hard key and has an associated 6-
character label on the LCD.)
Eight function keys (Voice Mail, Transfer, Options, Conference, Directory,
Intercom, Redial, Hold)
InstaDial functionality, in which calls are automatically transferred after digit
collection stops and a configurable timeout period has expired
Automatic Off-Hook Preference that lets users select which audio path (speaker,
headset, wireless headset) is auto-activated when calls are sent or received
Ethernet Switch port for connecting a PC to the back of the phone
Support for basic media encryption for calls inside a ShoreTel network
Support for two-line caller ID display feature, which displays the caller name and
number on two separate lines for in-coming calls and outbound calls
Ability to load custom ring tones in .wav file format
Built-in handset lifting functionality to support certain Plantronics wireless headset
models
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