Planning and Installation GuideChapter 2: System Overview
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2.11.7 ShorePhone-IP560
The ShorePhone-IP560 is a high-end phone designed for executives, assistants, and
operators who handle high call volumes and share call flows with other users. Key features
include:
Caller ID display for up to six calls simultaneously
Backlit display
Monitoring support for up to five extensions
Eight function keys
Four soft keys
Ethernet Switch port for connecting a PC to the back of the phone
InstaDial functionality in which calls are automatically transferred after digit
collection stops and a configurable timeout period has expired
Automatic Off-Hook Preference that lets users select which audio path
(speakerphone or headset) is auto-activated when calls are sent or received
Support for basic media encryption for calls inside a ShoreTel network
Support for programmable buttons and extension monitoring
Support for two-line caller ID display feature, which displays the caller name and
number on two separate lines for in-coming calls and outbound calls
Ability to load custom ring tones in .wav file format
Built-in handset lifting functionality to support certain Plantronics wireless headset
models
2.11.8 ShorePhone-IP560g
The ShorePhone-IP560g is a high-end phone designed for executives, assistants, and
operators who handle high call volumes and share call flows with other users, yet require
the benefit of 1000BaseT operations.
Key features include:
Supports 10BaseT, 100BaseT, and 1000BaseT operations
Six custom buttons that can be used for line appearance and other functions
Eight function keys (Voice Mail, Transfer, Options, Conference, Directory,
Intercom, Redial, Hold)
Four soft keys
Gigabit Ethernet Switch port for connecting a PC to the back of the phone
Caller ID displayed for up to six calls simultaneously
Backlit display
Monitoring for up to five extensions
InstaDial functionality in which calls are automatically transferred after digit
collection stops and a configurable timeout period has expired
Automatic Off-Hook Preference that lets users select which audio path
(speakerphone or headset) is auto-activated when calls are sent or received
Support for basic media encryption for calls inside a ShoreTel network
Support for programmable buttons and extension monitoring
Support for two-line caller ID display feature, which displays the caller name and
number on two separate lines for in-coming calls and outbound calls
Ability to load custom ring tones in .wav file format
Built-in handset lifting functionality to support certain Plantronics wireless headset
models
Installation Notes:
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