Planning and Installation GuideChapter 2: System Overview
44
ShoreTel Communicators
(total)
10,000
ShoreTel Communicators
(per server)
1,000
Personal 10,000
Professional 10,000
Workgroup Agent 300
Workgroup Supervisor 128
Workgroup Agent/server 300 per
server, 300
per system
Workgroup Supervisor/
server
128 per
server, 128
per system
Operator 200 250 monitored extensions maximum.
ShoreTel Communicator for
Mobile
1,000 Per system.
Music on Hold (MOH)
Music on Hold (MOH) 15 One switch can provide MOH for up to 15 switches per site.
Programmable Buttons
IP phone buttons configured
for extension monitoring
(per switch)
1024
Phones that can monitor an
extension
32
Voice Switch Capacity
Media streams/switch (No
encryption)
60
Media streams/switch
(encryption)
60
Media streams/switch
(SRTP)
40
Media streams/switch
(SRTP + authentication)
30
G711 Limits for VMB 9
G729 Limits for VMB 5
BAA Simultaneous # of
calls - Voice Switches
60
Simultaneous # of calls SIP
Ringing - Voice Switches -
G711
60
Simultaneous # of calls SIP
Ringing - Voice Switches -
G729
0
Component Capacity Notes
Table 2-2 ShoreTel System Capacity
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