ShoreTel 11.1 49
C
HAPTER
3
Planning and System Design
This chapter guides you through the initial design of your new voice communications
system.
3.1 Checklist
The purpose of this chapter is to compile a high-level design of your system. The key
components of the high-level design are:
3.2 Recommendations
The following recommendations will assist you in designing your new voice
communications system.
Make sure you understand all the unique routing and hunting requirements of your
current system.
Be sure to account for all devices, including conference rooms, lobby phones, fax
machines, and modems.
Make sure you consider the changes to the call flow and overall system design that
may drive the need for additional trunks.
3.3 Determine System Topology
The ShoreTel system has a unique distributed call control software architecture that enables
you to deploy ShoreGear voice switches and IP phones anywhere across your IP network.
Even though multiple sites are supported, the ShoreTel system is a single system with an
extensive set of integrated applications and a single management image. The ShoreTel
system offers unmatched simplicity through this single image system, and delivers high
availability, with no single point of failure, through its distributed architecture.
The first step in designing your voice network is to determine your overall network
topology, which should provide the following information:
Sites and Users. Number of sites and number of users at each site.
Task Description
Determine System Topology page 49
Determine Telephone Requirements page 51
Determine Trunk Requirements page 53
Determine Number of ShoreGear Voice Switches page 53
Determine WAN Connections page 54
Table 3-1 Planning and System Design Checklist
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