Planning and Installation Guide Chapter 3: Planning and System Design
52
Step 6 Determine the number of user licenses you need.
Each user on the system requires a user access license. The types of user
licenses are listed below:
Extension and mailbox: Purchase of this license entitles the user to be
assigned to both a physical extension and a ShoreTel voice mailbox.
Extension-only: Purchase of this license entitles the user to be assigned to a
physical extension, either via explicit assignment or via Extension
Assignment.
Mailbox-only: Purchase of this license allows entitles the user to be
assigned to a ShoreTel voice mailbox.
An Extension-only user license is required for each conference room telephone,
lobby telephone, fax machine, and modem user. Each port on a ShoreTel
Conference Bridge also requires a user license (included with the bridge),
however, a user access license is not required for trunks and anonymous
telephones.
For more information about user licenses, see Chapter 18, starting on page
239.
Step 7 Fill in the telephone section of the Telephone and Trunk Planning Spreadsheet
(Microsoft Excel Spreadsheet), shown in Figure 3-1.
The spreadsheet is available on the ShoreTel support web site for you to use in
determining your telephone and trunk requirements. You must have Microsoft
Excel to use this tool. If you are planning a multisite implementation, complete
a telephone and trunk analysis for each site.
Figure 3-1 Telephone and Trunk Planning Spreadsheet (Microsoft Excel)
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