40 ShoreTel Communicator for Mac ShoreTel 14.2
ShoreTel Communicator for Mac Configuring Phones
By default, configured phones are set to ring 3 times before being sent to voice mail, and to be
answered by pressing 1.
Note however that for mobile phones pressing 1 to answer a call is disabled by default.
4. Click Save.
Specifying Incoming Call Routing
Once a phone has been identified, you can specify how incoming calls to that phone are routed.
Complete the following steps to specify incoming call routing:
1. From the Preferences window, click Incoming Call Routing.
The Incoming Call Routing page is displayed.