46 ShoreTel Communicator for Mac ShoreTel 14.2
ShoreTel Communicator for Mac Specifying Voice Mail Options
These options are:
Play envelope information when listening to messages. Plays sender and receipt time
information prior to listening to a voice mail.
Notification delivery options. Specifies the media the system uses to inform you of the receipt
of a voice mail. The delivery options are:
Disabled. Notification is disabled.
Email Wave file. A copy of the voice mail, attached as a WAVE file, is sent to the specified
Email notification. An email message indicating the receipt of a voice message is sent to
the specified email address.
Mark delivered voice mail as Heard. The notification indicates that the voice mail has been
Deliver to email address. The email address to which notifications are to be sent.
Record name. Click the Record button, and speak into your telephone handset or headset, to
record a greeting that callers hear when they reach your voice mailbox. When done, click
Stop. Use the Play button and cursor to review the recording. When satisfied with the
recording, click Save.
Change Voice Mail Password. Change the password that protects access to your voice mail.
3. To define how notifications for new or unheard voice mail is escalated, click Escalation in the
Preferences window navigation list.